Kenya: CS Fred Matiang’i farewell letter (09.09.2022)
I write what I like.
Addis Ababa, 1 August 2017: The Chairperson of the African Union Commission (AUC) Moussa Faki Mahamat has learnt with shock about the killing of Mr Christopher Msando, Information and Communication Technology (ICT) Manager at the Independent Electoral and Boundary Commission (IEBC) of Kenya. This dastardly act happened a week ahead of the Kenyan general elections planned for 8 August 2017.
“I condemn this senseless act in the strongest terms and call on the Kenyan authorities to conduct a full investigation into the murder and bring those responsible to justice. I extend my most sincere condolences to the family of the deceased as well as the management and staff of the IEBC on the loss of their loved one and colleague,”” said the Chairperson of the Commission.
The Chairperson urges the Government of the Republic of Kenya to provide adequate protection for all electoral stakeholders to guarantee the security and integrity of the electoral process. He further urges the parties, candidates and their supporters to refrain from all acts of violence and intimidation that could derail the peaceful conduct of the 2017 elections. Kenyans deserve free, fair and credible elections.
Cognisant of the significant role that the late Mr Msando played in ensuring credible elections, the AUC Chairperson calls on the IEBC and the Kenyan authorities to take the immediate necessary measures to ensure that his tragic death does not impact negatively on the elections.
The Chairperson reaffirms the AU’s full solidarity with, and support to, the Government and the people of Kenya in the conduct of democratic, credible and peaceful elections, in line with the Continent’s shared values, as articulated in the African Charter on Democracy, Elections and Governance and in other relevant instruments of the AU.
For media enquiries, contact:
Spokesperson the Chairperson
When Cabinet Secretary of Interior Joseph Ole Nkaissery, the whole timeline and acts of his last day went silent. Nevertheless, before the smoke from the fire settled the Jubilee government had his successor Dr. Fred Matiang’i was on the doorsteps proudly presented before even the President and his deputy had visited, paid dues or showed respect to the late people’s families.
Now again, the sinister acts are approaching, as ICT Manager in the IEBC Chris Msando, who went missing and suddenly ended in the morgue, with no one seeing, hearing or recollecting anything of the foul acts against him. His car were left behind in another part of town and his body was taken from the forest to City Mortuary, without anyone seeing it or registering it.
Therefore, this weekend from Friday, he went missing and no one knew anything. Saturday night his car was found in Roysambu ward in Karasani, Nairobi. While his body Kikuyu, Kiambe, which is another part town before suddenly with the wind taken to the Mortuary without any trace. On Monday, the revelation of his body and his possible became known, as he was even missing an arm and proof of struggle. Certainly, someone wished upon the ICT man a painful death.
We can just imagine and wonder what is the next sinister move from these ruthless and reckless individuals, who secretly and in the dark kills top officials? Since both Nkaissery and Msando went away very fast. Whatever happened at Bomas the night of the late CS have not been revealed yet and neither has the cameras following the Land Rover of Msando during this weekend. The questionable assassinations of these individuals, together with previous extra-judicial killings, really spark a fire in the dire need valuating human lives. Since it seems so easy to get rid of top-officials while the criminals are roaming the streets.
There will be many more pressers, more statements and more allegations, as the collateral damage, the sad life of Caro Ngumbu a resident of Kiambu, this was the unknown killed woman beside Msando. It is just a tragic loss of yet another life; another person lost her time, because of someone’s will extend power by any means. The officials are to intimidate and take control of certain aspects before the election.
Either the killing of Nkaissery, is to have a loyal and puppet in control of the security. So that the military and police can act as they please, instead of the hardheaded orders of Nkaissery. Who would use all means and use the methods he saw fit for control and not let the security organizations control him.
That raises the question as if it are planning to rig the election and the electronic or digital voting system that Msando put in place. Therefore, to be able to rig it now and if they wanted to change the formula in time, they had to silence and get rid of him. Since he was the brain behind the KIEMs and wanted to make sure, no dead person could vote or no one could vote twice. If they did not fear his system or approach and could interfere, they would have let the man be.
The possible breaches of the system is there, the lack of trust between opposition and many voters are apparent. Because they see the death and the silence of the government on these matters. The unresolved cold-cases of extra-judicial killings, which are killing-spree for go-lucky assassins.
The international condemnation are just another statute, that does not solve anything, unless Scotland and the FBI or any sort Interpol actually must up some people investigating these sinister crimes. Since the Police Service of Kenya, are letting them go, because they fear what they will find.
There is smoke and there is fire. What the investigators will find and what the cause of the matter, other than intimidation and control of the ICT at the IEBC at a crucial time before the General Election. Who knows what more is hidden in the shadows, I do not know, but with certainty that it is more than meet the eye. The same feeling I had when Nkaissery went as well, since his pivotal role was suddenly diminished and with no forewarning.
There is just a week until the polls, but the questions might not be answered until long after the ballots are cast. However, what is needed is reassurance and reflections of the dire situation, where high-ranking state officials die with clear answers to their demise. Peace
The strangeness of the final hours of General and Cabinet Secretary Joseph Ole Nkaissery can be stopped, as the revelation that he was apparently eating at Bomas until late that evening. A restaurant and a place closed of from the public by the Independent Electoral and Boundaries Commission (IEBC) as the National Talley Centre (NTC) was set-up there.
So the CS Nkaissery went in there passed the gates, ate and had a marvelous time in a closed off space. While leaving later close to 21.00, because he had to reach 21:00 news at home. While the President in his announcement of the death, that they took him from his home about 21:30. Because he was feeling unwell. Some say dizzy, some say high blood-pressure. Sylvia Chebets story of the final hours to Kenya Citizens TV on ‘Retracing Nkaissery last moments’ was not similar to the stories told by others. Some has reported that the CID had evidence of the CS being at Bomas until 03:00 drinking beer. Clearly, the stories doesn’t add up.
Uhuru Kenyatta Speech Transcript:
“Today is a sad day for Kenya and all our people. We lost a gallant officer, an officer who has for the most part of his life served with total dedication and love for his country. Maj General Joseph Nkaissery was a man who believed in this country, believed in the principles and foundation on which this country was built. A man who dedicated most of his life to serving this great nation. I personally have lost a friend, a colleague, whom as late as yesterday we spent part of the day praying together for peace for this country, whom as late as 9.30 last night we were discussing issues pertaining and relating to peace, to unity in this country. Indeed on one of his last notes he spent discussing his great passion, which was Kenya’s preparedness for the Junior Athletics (IAAF U18 Championships) that is supposed to commence in the next few days.” (Uhuru Kenyatta, 08.07.2017).
Some even says he was dead on arrival to Karen Hospital in Nairobi. As the Post-mortem has not been released, the speculations keeps rising. As the flaws in the stated timelines between friends of the deceased and the public statement on the President. Precisely shows to the world, that the government have stated different than what Chebets did. Therefore, the is a lie somewhere and what is hidden in Bomas, Karen Hospital or even in the car of Nkaissery is hard to imagine. Even if there is a cover-up going on. Since, none of the vital information has been released.
The Hospital has later revealed that the CS didn’t die of a heart-attack or had high blood-pressure. Combined with the different stories in what he was up to and whereabouts. The probable causes turns more sinister and strike of ill-intent by another party towards the CS. As his dead on arrival, seem more likely. Since the wife Hellen Nkaissery, says her man was healthy and in good shape.
Because if you look a bit deep into the day:
First at Uhuru Park for prayers with the President. Travel from there to the State House for lunch. Then held a crisis security meeting with Julius Karangi, who has no constitutional mandate for taking part of such an exercise. Than leaves the State House for the closed off to the public Bomas, where he drinks beer with friends and family. Before either leaving for 21:00 news or stays until 03:00.
Here comes the tricky part:
Some has stated he came into a routine check-up at night at Karen Hospital, which is rare and unique for any character. Later a Senior Presidential Press Spokesperson said he was dead on arrival. While a Senior Jubilee Digital Team that he was drinking up late. So that counter these issues. Again, senior doctor, Dr James Mageri, who attended to him again releases a presser saying that Nkaissery was dead by the time he was being brought to the hospital. Within, few hours of his death the Interim CS Fred Matiang’i is announced and not long after issues curfew in parts of Kenya. This has all been done without the President visiting the Lee funeral home to confirm his death. So there are enough acts and enough questions about timeline of the final hours. As much as the involved and knowledge at state capacity. Since the State could act so swift and get appointed a new CS, while the detectives just started to probe the case both at his home and at Bomas.
The are lots of questions remaining, the official report are scheduled for Monday from the hospital, still the lateness shows the factors in play. That the final hit to the CS Nkaissery was severe and his demise was sealed. So what is the truth and what took his life? Since he was healthy man who suddenly and shockingly just passed away. Peace.
“Interior Cabinet secretary Major Gen. (Rtd.) Joseph Nkaissery has died. Nkaissery died a few hours after being admitted at the Karen Hospital in Nairobi for a check-up according to State House. According to a statement by Chief of Staff and Head of Public Service, Joseph Kinyua, Nkaissery fell unwell and was rushed to the city hospital for check up only to pass on a few hours later. Kinyua in a statement said it is with deep sorrow and shock that we announce the sudden passing on of Interior CS General (Rtd.) Joseph Nkaissery. The Government has promised to give updates as more information becomes available. Nkaissery who also served as MP for Kajiado Central in the ten Parliament was aged 67 at the time of his death” (Nosim 90.5 FM Kenya, 08.07.2017).
I wish he was still alive, the powerful Cabinet Minister Joseph Ole Nkaissery, who was the third in-line after Deputy President William Ruto and President Uhuru Kenyatta. Who has been the CS of the Interior and Coordination of National Government in the first term of the Jubilee Alliance and Jubilee Party. What is more worrying is that the President didn’t wait a minute to appoint his successor, CS Fred Matiang’i. Therefore, the death of Nkaissery hadn’t even been spread to all corners of Kenya, before the President had appointed the one to take over the Ministry.
What is strange is that yesterday he was at the Prayers at the Uhuru Park. The next day dying at Karen Hospital in Nairobi over high blood-pressure. This happening just days before the 8th August 2017 polls. A strong man and viable man like Nkaissery, seems like a fighter and a determined man. Not like the one who gives in easy and let it go. Not that I respected his will to stop demonstrations, use police brutality and use force against innocent. I didn’t and I don’t. Still, I don’t wont the adversary to fall over ill-attempt or unjust acts as well. If you want justice for all, than you want that for your political adversary as well.
Nkaissery, had not trouble using the Police Service to stop his opposition and explain why he could use it to silence them. He had no trouble using the police to make life hard for the opposition, surely Governor Hassan Ali Joho knows how the Police was used to stop his work. So now if the Police are serious, they will probe this death correctly and find the reason behind his death. Since it happens so convenient before the polls.
Therefore, this is report on the sudden death as well: “Detective have launched investigations into the sudden death of Interior Cabinet Secretary Joseph Nkaissery. Scene of crime detectives on Saturday pitched tent at Nkaissery’s home in Karen Hardy, Nairobi. The investigators were piecing together the CS’s last moments. The first team arrived at the minister’s home in the morning and was joined by a different team at around 3pm” (Kimanthi, 2017). So the Police that he served and run, the one he controlled until his death is now investigating his death. To make sure their wasn’t any criminal intent behind it. But you can wonder with the timing and the power of the CS. It was not like CS Nkaissery didn’t have massive amounts of power and his place in society.
Clearly, this was known and the question now is why he suddenly died. What was the cause, was it high blood-pressure or was it some ill-intent involved. Since that wouldn’t be unlikely considering the timing of it all. Political assassinations isn’t new and extra-judicial killings has happen in the recent time in Kenya. You wouldn’t wish that on anyone, not on a CS Nkaissery or anyone else. Therefore, if this is possible, it surely could happen to him. Since he had power and because of use of state machinery and police, would give someone motivation to stop him.
That is all just mere speculation at this point, but not so far fetched, since he was reckless and using all sort tactics to stop his adversaries. There we’re no quarrel from him when it come to use police and extended force to silence them. So he surely made enough enemies within his days of power. If there was anyone would wish him ill. The ones that used aggression towards could have acted towards him.
The Statement on his passing from the State House: “It is with deep sorrow and shock that we announce the sudden passing on of Interior CS Retired General Joseph Nkaissery. Gen. Nkaissery passed on at Karen Hospital in Nairobi a few hours after being admitted for a check-up. The country to be updated as more information becomes available. Joseph Kinyua – Chief of Staff and Head of the Public Service – STATE HOUSE” (Kinyua, 08.07.2017).
Even his adversary who has been battling with the Police and the Courts under CS Nkaissery, Gov. Hassan Ali Joho wrote this: “I am in deep shock to learn that (Rtd) General Joseph Ole Nkaissery is no more. I have fond memories of the late CS when we served together as ODM members of parliament. General Nkaissery was a hard working and dedicated servant of the people. On my behalf and that of the people of Mombasa together with the ODM family I assure his family and friends of our support at this critical moment. May the almighty give them strength to overcome the tragedy. Rest In Peace General Nkaissery” (Hassan Ali Joho, 08.07.2017).
That his death was shock, it is true, that the CS Nkaissery has a long political history and used his power in office. That him as a Jubilee Cabinet Minister seriously has used his office to extend and stop the opposition. This is well known, but that doesn’t mean that he would deserve to die for his hard work. Even if his police killed demonstrators and put people in hospital for the police brutality. He would have deserved justice for his acts, not death, but a fair trial for his attempts of justice.
But what bugs me, is how quick CS Matiang’i got appointed, even before the detectives started detecting, before the news we’re broken and before any indication of reason behind his death. That the Jubilee Administration, that the President and Deputy President could get a new man in his place. Proves the little care for the death of their own loyal CS, who defended and stood on the barricades, using his ministry and his understanding of the law, to gain more strength for the Jubilee. Therefore, you should not only be shocked by the sudden death of Nkaissery, but of the quickly appointed in his government post.
No mourning, no justice, just continue like normal when the most powerful after Kenyatta and Ruto died. Just an appointment, brief stopping campaigns and having a minute of silence. But the State House shouldn’t have appointed Matiang’i today. Nkaissery, even if he was ruthless and using his powers with fierce force, still deserved better treatment by his allies. The Jubilee should have known better and thought more true it all. So the people could seek solace and also find relief in the investigation into the death. Instead, the questions becomes even more evident. Since they could find someone within hours of his death.
There are only unanswered questions, only stones to turn to find the reason behind it. If it really was high blood-pressure or if there was some other reason. We cannot know at this point, but the mere fact remain, that the shock will be revealed and the reality of the matter will come to the courts and in the public eye. These questions need to be answered and then we can live at ease, that the CS wasn’t terminated at ill-will, but of age and high blood-pressure. Peace.
Kimanthi, Kennedy – ‘Detectives probe CS Joseph Nkaissery death’ (08.07.2017) link: http://www.nation.co.ke/news/Detectives-probe-CS-Joseph-Nkaissery-death/1056-4006364-gdkfs5/index.html
Today, is a day where Jubilee and CS Joseph Nkaissery repeats the favorable addition to campaign season and to ushering votes. That is to create new district to vow voters and the citizens in the constituency. Clearly, the Kenyan Government and the incumbent should have a better track-record, than one of it previous predecessor mastered and used to stay in power. Therefore, the opposition in this coming campaign should have a field-day. Comparing it and the people shouldn’t be tricked like a mule is by a carrot. Take look!
How Moi did it:
“I have argued that Kenya’s transition towards multi-party politics sparked President Moi to create 30 new districts from 1992-2002. Departing from existing explanations of unit creation, I find that President Moi only acquiesced to demands for new units when it served to help him stay in office. In understanding where these new districts were created, President Moi favored areas that could credibly deliver votes in the upcoming election. Moreover, areas located in “swing provinces” were more likely to receive a new district. District creation also helped President Moi win re-election by increasing the size and breadth of the PA – the executive bureaucracy under the president and used to engage in coercion during election time” (Hassan, P: 24, 2013).
How CS Nkaissery does it:
“In the Kenya Gazette, Interior Cabinet Secretary Joseph Nkaissery said he created the new administrative units with the approval of President Uhuru Kenyatta. The units, Nkaissery said, will enhance co-ordination of national government functions and service delivery at the grassroots. In Nairobi county’s Starehe sub-county, the national government has established Ngara and Landi Mawe as divisions with Muthurwa, ngara East, Hazina, Ngara West and Mukuru Kayaba as new locations. Railways, Kiwanjani, Jamhuri and Tetra Park have been named new sub-locations in the capital city constituency. Kibra sub-county has a new location named Lindi and five new sub-locations, namely Soweto, Mbagathi, Mashimoni, Upper Hill and Kambi Muru. Lang’ata sub-county has a new division named South C, with South C and Upper Hill as locations and Wilson and Kiang’ombe as sub locations” (Mbaka, 2017).
We can be sure that CS Nkaissery knows the history of President Daniel Arap Moi. Since he knows the tricks of the former governments. That being Mwai Kibaki, Daniel Arap Moi and Jomo Kenyatta. Still, CS Nkaissery seems to be in the mood to follow Moi. Instead of trying to bring justification and the good governance. That the Jubilee government has to follow Moi shows more about their character and their form of function, compared to what they should do.
I would think the Jubilee government, the one under President Kenyatta and Deputy President Ruto was wiser, but I was wrong. So please spread the simple message, that the current administration now does the same as Moi. They are tricking the public and offering districts to offer public jobs and get more cronies. Not develop the government, neither make the state more efficient. Therefore, will the mules (public) be tricked by the carrot (new districts). Peace.
Mbaka, James – ‘Nkaissery creates eight new districts,divisions with 39 days to poll’ (29.06.2017) link:http://www.the-star.co.ke/news/2017/06/29/nkaissery-creates-eight-new-districtsdivisions-with-39-days-to-poll_c1588083
Hassan, Mai – ‘District Creation in Kenya Under President Moi’ (24.10.2013) – Havard University, United States of America
President Uhuru Kenyatta is a coward for not letting the Governor of Mombasa County, the Orange Democratic Movement leader Hassan Ali Joho attend the launch today of the Freight Train at the Port Reitz Station in Mombasa. It seems the Jubilee Party cannot handle opposition and has to freeze them out. Even as the launch of the SGR was happening, the Police escorted him away.
Maybe because the Chinese wrote this about the Kenyan Railway:
“Kiraithe added that the government, through the ministries of finance, transport and environment, hasbeen heavily involved in accelerating the completion of the SGR built by the China Road and Bridge Corporation.“But the infrastructure is for Kenyans and has been achieved to improve our living standards,” Kiraithe said. In 2013, President Xi Jinping and his Kenyan counterpart, Kenyatta, witnessed the signing of the memorandum of understanding on financing the Mombasa-Nairobi SGR. The Export Import Bank of China financed 80 percent of the project” (Morangi, 2017).
“I was among a group of people who wrote a letter to the president [Uhuru Kenyatta], specifically with regards to the value for money proposition,” political analyst Tom Mboya told RFI on Tuesday. At a staggering cost of nearly four billion euros–almost entirely funded by China’s Export Import bank– just for the first phase linking the capital Nairobi to the port city Mombasa, there is reason to be concerned, reckons economist Aly-Khan Satchu” (Okello, 2017).
The Presidency statement on it:
“President Kenyatta, who was flanked by Deputy President William Ruto and First Lady Margaret Kenyatta, said every Kenyan should be proud of the Standard Gauge Railway. “I call upon all Kenyans whatever their political beliefs to celebrate, today we should be together holding hands in celebrations,” said the President moments after the cargo train pulled alongside the Presidential Dias waiting for the flag off. It was song and dance as choirs played patriotic songs apt for the moment. “This is the Kenya we seek and this is the Kenya we want our children to inherit from us and their children to inherit from them,” said President Kenyatta amid applause, cheers and ululation. President Kenyatta said the SGR will make the port of Mombasa more efficient and will enhance the performance of the facility where the Jubilee Government has invested more than Sh60 billion in the last four years” (Presidency, 2017).
By the Statement made by the Presidency yesterday means that the Government spent: 60bn times 4 Shs. 240bn on the Standard Gauge Railway. Still, the East African reported differently earlier in the month: “So far, Sh327 billion has been spent on the first phase of the railway between Mombasa and Nairobi and Sh150 billion on the Nairobi-Naivasha section. With a national population of about 46 million, every Kenyan is set to owe China Sh18,413 in SGR debt once the deal is sealed” (…) “The SGR has been President Kenyatta’s pet project since he came to power” (Mutambo & Omondi, 2017). So if this is true, than the Presidency are dropping different numbers than the papers. Clearly the government trying to look more efficient, than what they are in reality. This should worry since most of the building of the SGR are based on development loans from the Exim Bank.
Is this why the words of and address to this from Joho is so striking:
“In the light of this, we hereby demand that
1. That the government release the terms of the contract with the Chinese Exim Bank, the details of disbursement and attendant relavant information
2. The Government of Kenya release all details of the Take or Pay contract between KPA and the financiers? What is the goods threshold and the responsibility of collection of the these fees.
3. Due to conflicting reports, the government clarify in details all charges related to goods and their destinations.
4. The government clarify the method of nomination of goods for rail and the point and implementation of charges.
5. The government clarify the extinction date of the Railway Development Levy on goods and come clean on the amounts collected since.
6. The government release the terms of the port concession, all monies paid and the details of the contract
7. The the Government clarify the details of site selection of Naivasha as a dry port. The feasibility study and the project appraisal report.
8. That the government release the “Willingness to Pay” survey of the goods for meant for railway and the feasibility report of the proposed Naivasha Special Economic Zone.
9. And that the Jubilee government show us their plan for Mombasa” (Hon. Ali Hassan Joho, 31.05.2017).
By all means the Governor of Mombasa wants to know the realities of the SGR, but that is something every single Kenyan deserves as this is the pet-project of Kenyatta. Kenyatta might be proud of Phase 1, but can the government carry the price of the trains and lines. Or is this is a stunt for development?
That the Governor was blocked from the Train Station that is opened in his county, as he was blocked from the relaunch of the ferries in March 2017. Shows that the Jubilee cannot handle opposition or their eyes on their projects. They are so initiated to represent the whole community, that if the community and citizens elects opposition. Than they are not allowed to enter public displays and their launching of projects. This has now been proven twice. That the Jubilee cannot handle NASA leadership or ODM party leaders. If they could than they would have entertained and made it possible for Governor Joho to be at the state functions as he is the local elected leadership of Mombasa county. Is that hard for the President and his deputy?
But the President and his Team is cowards who cannot even have the local government leadership at the launch of SGR at the Port Reitz Station. Peace.
Morangi, Lucie – ‘ Chinese-built SGR to improve Kenya’s global standing’ (30.05.2017) link:http://www.chinadaily.com.cn/world/2017-05/30/content_29548836.htm
Mutambo, Aggrey & Omondi, George – ‘Uhuru seeks Sh370bn more to extend railway to Kisumu’ (16.05.2017) link: http://mobile.nation.co.ke/news/Kenya-requests-for-Sh370bn-for-SGR-third-phase/1950946-3928546-15jp48i/index.html
Okello, Christina – ‘Kenya’s ambitious new railway raises cost concerns’ (31.05.2017) link: http://en.rfi.fr/africa/20170530-kenya-4bn-railway-opens-amid-controversy-kenyatta-china
Presidency – ‘New dawn for Kenya as Standard Gauge Railway rolls out services’ (30.05.2017) link: http://www.president.go.ke/2017/05/30/new-dawn-for-kenya-as-standard-gauge-railway-rolls-out-services/
UNHCR has separately launched an independent management review which has made a number of recommendations to accompany the disciplinary actions being taken against those found to have committed malfeasance.
GENEVA, Switzerland, May 31, 2017 – UNHCR, the UN Refugee Agency, is implementing a number of measures to strengthen management and oversight of its Kakuma operation in Kenya in light of an internal investigation that found fraud and other serious misconduct.
UNHCR’s investigation was prompted after allegations were received of fraud, corruption, threats and intimidation at the camp.
The investigation confirmed the involvement of five staff, against whom a range of actions have now been taken. These include, in three cases, referral by the UN’s Office of Legal Affairs to the Kenyan police for criminal prosecution – so far resulting in one arrest. Two of the five have resigned, and disciplinary processes are under way against the remaining three.
UNHCR has separately launched an independent management review which has made a number of recommendations to accompany the disciplinary actions being taken against those found to have committed malfeasance.
As further measures to address the situation, and in parallel with the investigation, we immediately suspended normal resettlement submissions from Kakuma and reviewed processes, although no further irregularities have been found. An information campaign is under way, and we are pursuing matters with our partners, including working with them to carry out their own investigations and to deepen anti-fraud awareness and prevention measures.
“Protecting lives is at the core of UNHCR’s work, which makes the betrayal of trust we have seen in this case so galling,” said UNHCR Assistant High Commissioner for Refugees George Okoth-Obbo. “The management review has provided us an understanding of what happened and allows us now to enhance a number of preventive, assurance, response and corrective measures in management, oversight and operational delivery.”